Worrying about how long you'll have to wait in the E.R. to get help may soon diminish.
Some Scottsdale Healthcare hospitals are posting E.R. wait times on its web site, www.shc.org. These times represent how long it would take to get a patient from the front desk to the exam room.
The times are updated every ten minutes for Scottsdale Heathcare Osborn, Shea and Thompson Peak locations.
Wait times can vary but we wanted to give our community an honest look at what actual times they can expect at our hospitals,� said Nancy Hicks-Arsenault, RN, director of emergency services. �Some hospitals may advertise a �door-to-doc� time guarantee but that can be a very difficult guarantee to live up to.�
Arizona ranked near the bottom of a national study conducted by Press Ganey Associates measuring the average amount of time patients spend in the E.R. from the time they arrive in the E.R. until the time they depart the hospital. Arizona ranked 48 out of 50 states in the study, with an average E.R. wait of five hours and 37 minutes. The national average wait time is four hours.
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